Chapter 1: Taking Control of Your Onboarding Journey

The key distinction between employees who quickly excel and those who struggle during their initial months is not merely their skills or knowledge. It's about ownership of their onboarding process. Successful new hires don’t passively wait for guidance; they actively engage in their learning journey.

They take control of their interactions, tasks, and learning methods. This proactive approach not only equips them with the necessary context to excel but also fosters a sense of empowerment. When faced with challenges, rather than attributing their difficulties to others, they focus on identifying areas for improvement.

The expectation may be that your manager should guide you, but if the onboarding experience is lacking, it's crucial to shift your mindset. Complaining won’t resolve issues; instead, take charge of your learning and development. Negative feelings can cloud judgment, leading to unproductive behaviors.

If you’re serious about your onboarding, consider these seven practices that will help you assume control over your growth right from the start.

Setting Your Onboarding Goals

• Acquire relevant knowledge to perform your job effectively.
• Build confidence by taking initiative.
• Gain recognition by adding value.
• Present yourself as a proactive individual who takes responsibility for their growth.

"You are the captain of your own ship; the more you act from that perspective, the better things will go for you." — David Allen, Getting Things Done

1. Familiarize Yourself with the Onboarding Process

At the outset, grasp the difference between what is provided and what you truly require. Shift from following instructions to asking questions and making observations.

What exists:

• Is there a formal onboarding process? What is its duration and content?
• What are the expectations during and after this period?
• Does onboarding involve only your team, or does it extend to other departments?

What you need:

• Understand your team's work and the skills essential for your role.
• Gather information necessary for informed decision-making, such as product knowledge and operational context.
• Identify stakeholders and understand team dynamics.

Once you recognize the gap between the available onboarding resources and your actual needs, actively work to bridge that gap.

2. Prioritize Contribution

While acquiring knowledge is vital, taking action early on is even more critical. Making meaningful contributions from the start sets you apart and enhances your learning. Identify small projects or tasks—like bug fixes or process improvements—that you can tackle right away.

"Secure early wins. Early wins build your credibility and create momentum." — Michael Watkins, The First 90 Days

Assess what information and access you need to begin contributing, and communicate your goals to your manager.

3. Build a Support Network

Starting in a new environment can be overwhelming. To navigate these challenges, it's essential to identify allies who can offer guidance and support.

"Your support network is the solid ground from which you can propel yourself upwards." — Anna Barnes, How To Be Resilient

Look for individuals who are approachable and willing to help, regardless of their team affiliation. Building these relationships can provide you with valuable perspectives and encouragement.

4. Share Your Insights Early

Overcoming the fear of voicing your opinions is crucial during onboarding. Don't wait for the perfect moment to speak up; your insights are valuable and deserve to be heard.

Focus on constructive communication:

• Avoid trying to impress others.
• Invite feedback and remain open-minded.

Contributing your ideas, even if they aren’t perfect, can foster collaboration and show your commitment to the team.

5. Be Mindful of Others' Time

Recognize that your onboarding process impacts others. Instead of meeting without a clear agenda, prepare thoughtful questions and show respect for their time.

Understand their roles and challenges, and seek advice on how to collaborate effectively.

6. Cultivate Relationships

While demonstrating your skills is important, building relationships is paramount. Take the time to connect with your coworkers on a personal level.

Ask about their interests, strengths, and experiences. Fostering these connections enhances collaboration and creates a more enjoyable work environment.

7. Practice Self-Compassion

Regardless of your efforts, challenges will arise. Embrace self-compassion during tough moments. Recognize that mistakes are part of the learning process.

"Instead of mercilessly judging and criticizing yourself... self-compassion means you are kind and understanding when confronted with personal failings." — Kristin Neff

Acknowledge your feelings and treat yourself with kindness. This resilience will help you learn from setbacks rather than dwell on them.

As you embark on your new job, remember that no one can advocate for your growth as effectively as you can. Take charge of your onboarding by bridging the gap between what is offered and what you need, focusing on contribution, building relationships, and practicing self-care.

Chapter 2: Leveraging Resources for Effective Onboarding

This video, "How To Successfully Onboard Yourself As A New Employee," provides insights on taking charge of your onboarding journey and making it a success.

In "Starting a New Job? Here's a 90-Day Plan from Harvard," learn a strategic approach to make your first three months impactful.